Updated: May 2026
Talk to our U.S. concierge team — most replies in under an hour during U.S. business hours (9 AM – 9 PM Eastern). Whether you’re researching a future charter or ready to book, every inquiry is reviewed by a member of our leadership team.
WhatsApp — Fastest Response
WhatsApp is our preferred channel for U.S. travelers. Most replies within an hour during 9 AM – 9 PM Eastern.
- U.S. line: +62 811 382 3875
- Indonesia line: +62 811 382 3875
- General bookings: sales@komodoluxury.com
- Travel advisor inquiries: sales@komodoluxury.com
- Press inquiries: sales@komodoluxury.com
What to Include in Your Inquiry
To send you the right vessel options within 24 hours, please share:
- Preferred travel dates (or flexibility window)
- Group size and ages (adults, children, any mobility considerations)
- Destination interests (Komodo, Bali, Raja Ampat, multi-region, undecided)
- Charter type (honeymoon, family, diving, photography, corporate, sunset cruise, undecided)
- Any special interests or dietary requirements
- Approximate budget tier (entry / premium / ultra-luxury / flagship)
What Happens After You Reach Out
- Within 1 hour: Acknowledgment from our concierge team
- Within 24 hours: 2–3 vessel options with full pricing, sample itinerary, vessel photos, and amenity details
- Day 2–3: Refinement call (Zoom or WhatsApp) with your assigned concierge
- Day 3–5: Charter agreement + 50% deposit invoice
- 30 days before departure: Final balance + itinerary confirmation
- Embarkation: Airport meet-and-greet and welcome briefing
Office & Operational Locations
- Headquarters (Indonesia): Bali, with operational bases in Labuan Bajo, Sorong, and Bali
- U.S. concierge desk: virtual (East Coast hours, 9 AM – 9 PM ET)
Travel Advisor & Trade Partnerships
We work with Virtuoso, ASTA, AmEx Platinum / Centurion travel benefits, and major U.S. luxury travel advisors. Email sales@komodoluxury.com with your credentials and we’ll set up direct trade pricing and commission flow.
Operated by Komodo Luxury
Luxury Phinisi is operated by Komodo Luxury, Indonesia’s most established luxury yacht charter platform. Same operations, same captains, same fleet — built specifically for U.S. travelers seeking authentic phinisi heritage. Backed by Juara Holding Group, Indonesia’s premier luxury tourism ecosystem.
